Buyer - Gmail is not receiving the payment request

If your real estate agent sent you a payment request from TrustFunds and it went to a Gmail and you are unable to find it, please first check your Spam folder or search all of your email account for an email from If you do find it there, please mark it as Not Spam and go ahead and click on the Submit Earnest Money link. 


If you are still unable to locate the email, please ask your agent to double check the email address they sent it to and if needed correct it, but either way, resend it to you from there. If you are still unable to receive the email, please try a different email address. 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request